The Ink Spot website is owned by Consume IT Ltd. We were established in 1998, originally supplying consumables in our local area. We soon realised the potential in this market setting up a mail order facility and expanding to sell at markets and fairs.

It was always our aim to create online shopping facilities, but we decided to wait until we were certain we could provide you with exactly what you need, a secure, quick and easy to use website.

Before starting on this project we canvassed the ideas of hundreds of people, existing customers, web designers and other computer industry specialists. You all wanted the same things: -

A site that is quick and easy to use – We think we have that.

Competitive Pricing – We constantly check our pricing against over 50 other sites.

Quality Products – All of our products are manufactured to the highest specification and come with a full warranty.

Reliable Delivery – We offer a range of delivery options so that you can specify when you would like your goods to arrive.

Hassle Free Returns – We offer a ‘no questions asked’ refund policy on all unused products returned within 14 days and a ‘no quibble’ refund or replace policy in the unlikely event of an item developing a fault. (See shipping & returns section for more information).

Secure Payment Options - All online payments are processed on secure sites, Credit & Debits Cards are processed by WorldPay (part of the Royal Bank of Scotland) and we also offer PayPal and Nochex for those of you who prefer to use them, there is also an option to pay us by cheque for those not wishing to give their details online.

A Fast Response – We aim to reply to all e-mails and faxes within 2 hours if received during our normal office hours (9am – 5pm GMT Monday to Friday). We aim to address any complaints (received during office hours) within one hour and rectify them same day (next day if received after 3.00pm)

A little fun:
We find some odd spellings of words typed in our search box, some of the popular ones are: injet, cartredges, catridges, cartriges or cartidges, Espon, Epsom, eposn, cannon, canan, hewlet, hewllet, Hewlett.

If you have any ideas for improving our site or our service please let us know, we won’t promise to implement every idea, but every suggestion will be read and considered.

The Ink Spot Team